Solutions

Services

A&A provide answering services for ALL your Inbound Communication via:

  • Phones (Landline and Cellphone)
  • Websites (Webchat and Emails)
  • Social Networks (Posts and Replies)
  • Text Messaging (Reminder and PostCall)

We also deliver:

  • Automated Messages for you via Phone, Email, Txt or Fax
  • Completed Sales Enquiries
  • Completed Service Enquries
  • Surveys
  • Order Forms
  • HelpDesk Calls
  • Appointment Setting and Maintaining (ie Reminders and updating details)

BestTimes

The Recession is cutting into everyone’s Profit…Have you EVER wondered if there is a way to get through….

Did you know that…

  • Outsourcing your incoming phone calls will slash 74% off an equivalent salary
  • Only 2 people in 5 will call back if your phones are busy
  • 14% of your incoming phone calls occur before or after anyone is at your office..
  • 97% of all Customers get REALLY ANNOYED if you stop talking with them to go and answer the phone…if you don’t stop talking to them WHO answers the lost call????
  • People will call ANOTHER business 7 times out of 10 if they can’t get through to a real person in your business

Let me ask you an honest question …

When you contact another business do you like talking to answer machines or simply having the phone ring and ring,

How You Can Get Paid to Put more staff on your Team…

I had this same question when I first started in the Answer Service business….

It became simple maths…As I was able to specialise in answering the phone or emails for our clients we became the gurus in gathering the important information from prospects and customers for all sorts of businesses…

Most business owners and managers were paying a reception person about $3000 per month. For 14% of that cost our team could answer the same calls, never miss any, work around the clock and capture calls that were never answered and all the while getting the important information from callers everytime….You might say How the Heck????

Well we used some technology…

Answering

How do you AUTOMATE the FRONTEND of your business and still save Money…