“What I like about the 24 hour Personalised Answer Service provided by Amundson and Amundson from a Claims perspective is that calls that require urgent attention are able to be answered and routed to the correct person who can assist them .This means our customers get the help they require 24 hours a day. The most important benefit I’ve received from using the services of Amundson and Amundson is it means that the staff on call can still have their leisure and family time knowing that the calls they get transferred to them will be people that need to talk to the claims team.”

Lisa, Auckland